Lou's Donut Co. Privacy Policy

Effective: 3/11/25

pile of fresh homemade unglazed donuts

Privacy Policy

Effective Date: [3/11/2025]

Lou’s Donut Co. ("we," "our," or "us") values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, place an order, or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, and any details you provide when contacting us or placing an order.
  • Payment Information: If you make a purchase, your payment details are securely processed through third-party providers (e.g., Square) and are not stored by us.
  • Website Usage Data: We collect non-personal data such as IP addresses, browser type, and pages visited to improve our website experience.

2. How We Use Your Information

We use the information we collect to:

✔ Process orders and event bookings.
✔ Respond to customer inquiries.
✔ Improve our website and services.
✔ Send updates about our food truck locations, specials, and promotions (only if you opt-in).

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

  • Service providers (e.g., payment processors like Square) to facilitate transactions.
  • Legal authorities if required by law.

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may impact site functionality.

5. Your Rights & Choices

You can:

  • Request access to the personal data we have about you.
  • Request corrections or deletions of your data.
  • Opt out of marketing emails at any time by clicking "unsubscribe."

6. Data Security

We take reasonable precautions to protect your personal information. However, no online system is 100% secure, so please take steps to safeguard your data as well.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., social media, Square). We are not responsible for their privacy policies.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted here with a revised effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By using our website, you agree to the terms of this Privacy Policy.

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